Right of Cancellation
Right of Cancellation
Right of Withdrawal
You have the right to declare your revocation of the purchase contract in text form (e.g. letter, email, fax) or by returning the products within a period of fourteen (14) days without indicating any grounds.
This time period starts to run upon receipt of these instructions in text form, but not prior to receipt of the goods by the recipient, and also not before we comply with our duties to provide information pursuant to article 246 § 2 in conjunction with § 1 section 1 and 2 EGBGB and our duty pursuant § 312e section 1 sentence 1 BGB in conjunction with article 246 § 3 EGBGB. (EGBGB: Introductory Law to the Civil Code, BGB: German Civil Code)
To meet the time limit it's sufficient to send off the cancellation notice or goods in time. The revocation or the return has to be send to:
Handelswerk GmbH, An der Obstwiese 8, 24960 Munkbrarup, Germany,
or via email to shop@alles-mini.de
or via fax to +49 4631 4448621
Cancellation Consequences
In the event of an effective cancellation, the mutually received goods or benefits have to be returned and - if applicable - any additional benefits (e.g. compensation for use) have to be returned. In the event that you cannot return the received products completely, but only partially or in a damaged or incomplete condition (e.g. missing accessories, packaging material or product is broken) a compensation for the value may be demanded. This does not apply if a deterioration of a product is only caused by the inspection – such as would have been possible e.g. in a retail shop. You can avoid an obligation to compensate a value caused by the deterioration of the products by not making use of the items as if you already owned them and refrains from doing anything what could decrease the value of the product.
If the products could be send in a parcel, returns are shipped back to us under our risk.
You have to pay for the return shipping costs if the products received are in conformity with those ordered, and if the price of the products returned does not exceed an amount of 40 Euros. If the price for the returned products is higher you also have to pay for the return shipping costs if, at the point of revocation, you haven't paid what has been agreed upon the contract before, including partial payments. In any other case the return of the products is free of all forwarding costs.
If products cannot be returned as a parcel they will be collected from your address. Obligatons to refund payments must be fulfilled within 30 days. This period starts to run for you with the date when you declare your revocation or with the returning of the product. For us it starts once we receive the notice or products.